Effective Date: 1/1/2025
At E-Mazed LLC, we understand that plans can change. Our goal is to provide flexibility while ensuring fairness for both you and our instructors.
01
Cancellations & Rescheduling
If you need to cancel or reschedule a session, please let us know at least 24 hours in advance by emailing us at info@e-mazed.com.
02
Refunds
1. Sessions canceled with at least 24 hours’ notice: You will receive a full refund or a credit for a future session, based on your preference.
2. Sessions canceled with less than 24 hours’ notice or no-shows: No refunds will be issued.
03
Exceptions
We understand emergencies happen! If you have special circumstances, please reach out to us at info@e-mazed.com, and we’ll do our best to work with you.
04
Policy Updates
We may update this policy occasionally. Updates will be posted on this page.
05
Contact Us
If you have questions about this policy, email us at info@e-mazed.com.